Culture and Collaboration: Keys to Customer Engagement Success

Written by Amy Saunders on February 27, 2025. Posted in Uncategorized.

I was thrilled to collaborate with Nancy Phelan, SVP Customer Engagement at Trinity Life Sciences, on this post! We had impassioned conversations about this over a few dinners, and decided to work on this post (reprinted here) as part of Trinity’s “One Chapter Ahead” blog series.